Lessons From the Waiting Room

This morning, I pulled on my clothes at 5:30 am and headed to the hospital to be with a member going into surgery. It took me back to August of 2001 when my “baby” sis had breast cancer. I wasn’t pastor that day. I drove to Atlanta, took the day off, and went to be with my family as she fought the toughest fight of her (maybe any of our family). She is 12 years my junior, and I left home for college when Amy was only 5. I adored her more like a doting uncle than a brother, although as adults I have loved her as a peer. She is smart, lovely, and, it turned out, a fighter. She went through it, survived, and is going strong. Still, I went back to that day, years ago, when I sat, helpless, in a waiting room, unsure what the coming hours would bring. It taught me some lessons.

Wednesdays are usually the busiest day of the week for me—surpassing even Sundays.  Last week, though, Vickie and I spent the day where so many of our members find themselves at one time or another—in the waiting room.  As we awaited my sister’s surgery, I found myself in the unusual position of being the recipient of visits.

As a family we had gone through all the decisions, phone calls, prayers and anxiety that patient families do.  Now the day had come and we had to—wait.  Here are some of the lessons I learned for just one day.

• The greatest enemy in the waiting room is boredom. You talk, laugh, tell stories, and every now and then find yourselves staring at each other, waiting for something else to say.  Long periods of blanking it out interspersed with imagining “in there.”
• There are so many feelings for just one day. Fear stops by in the morning and pops back in when you least expect it.  Hope, love, frustration, weariness, impatience and irritation.  They all pass through.  All you can do is sit while they fly through your brain.
• People have truly different ideas of what the phrase “Dress appropriately” means.
• Family, friends and church members are a comfort. You don’t have to say much.  Just seeing a face and knowing a connection does something for you.  All day long people I hadn’t met from her church came by and said, over and over in a dozen ways, “We care about you.”  It was truly humbling.  Many friends came by, and two graciously gave us over an hour of their busy lives to sit and help us laugh the time away.  Three church staff came to comfort us, and they did.
• It is neat to just be “her older brother from out of town.” No tie.
• Hospital food must come from a single warehouse. I had the same thing I ate the last time I had a hospital meal.  Some of the vegetables seemed to be prepared to drum up extra business for the gastro unit. (Editor’s note: this is better now)
• Time is timeless in a hospital. That explains why nothing starts when it is scheduled and why things go on longer than you were told (reminded me of the little Catholic boy who visited a Baptist church with his buddy for the first time.  “What does it mean when the preacher takes off his watch and lays it on the pulpit?” he asked.  “Don’t mean anything at all,” sniffed the Baptist boy.)  It is why surgery feels like eternity when you are waiting on it.
• You overhear some really interesting conversations. Over in the corner a man from Jamaica recited the entire genealogy of his family to two kinswomen, loud enough for us to hear intermittently.  “No, no, no, you’re Uncle Elias, see, he was my brother’s cousin…”  That went on for two hours, forming a Caribbean Book of Chronicles until they finally, I think, got back to the present day.  I believe the conversation only started with a single question about a nephew.  “Sorry I asked,” I imagined them saying as night fell.
• There is plenty of time to think about important things—how much you love the important people in your life, how wonderful the church can be when the chips are down, what really matters in life, and how connected we all are.
• There are a lot of people in trouble in this world. People from everywhere.  People who wouldn’t say hello to each other on the street smile and ask each other how it’s going.
• Thinking about my friends back home praying for us helped. God truly is with us, even in the waiting room.
• 2017 update: In the waiting room, you are all the same. Democrat, Republican, affluent suburbanite, poor rural family, educated and street smart, old and tired and toddlers rambunctious. We are one in our waiting. Too bad we can’t keep that in us when we go home. The man next to me is worried about his wife, the lady over there and her friend are laughing, someone else praying. If we all hang in there, we’ll get through the day. Wait. Pray. Hope.  

“The Cross Through the Window”  (click to listen) was from my first CD, about pulling up to a stoplight and judging a vanload of workers next to me. Those “thoughts” passed through, the survival mechanism that evaluates threats, judgments, assessments and instantly I assumed all sorts of things about them. Then, right through the driver’s window, my eye fell on a church sanctuary, and a cross. Shame swept over me, and this song came in bits and pieces. The second verse has flitted through my mind so many times in hospitals. “Fellow sufferers.”  It is the doorway of compassion.